Terms & Conditions
Returns Policy
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At Sploted, we stand by the quality of our product. Your satisfaction is important to us.
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If any goods are faulty we will meet our statutory obligations to provide a remedy, however, Sploted is not required to provide a refund if you change your mind about a particular purchase, so please choose carefully.
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Wrap and pack your item(s) securely
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Provide a detailed explanation for the return
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Send your via an Australia Post traceable method to:
Sploted
PO Box 1858
Orange, NSW 2800 -
Please note Sploted: Cannot accept returns for any reason other than if it is faulty, after 30* days from the dispatch date.
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Is not obligated to refund an item due to a change of mind.
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Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
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FOR ANY FURTHER QUERIES PLEASE CONTACT US
Shipping
We ship Australia Wide for free.
All international shipping will be $10 shipping fee.
We aim to dispatch all stocked items within 3-5 working days from NSW Australia.
Please allow an extra 1-2 days for delivery after a public holiday, as this covers busier times in our dispatch area and busy times with the courier companies.
We use Australia Post to deliver our orders.